Digitizing Microfilm – Benefits and Drawbacks

For many governmental departments and organizations, digital preservation has been a concern for the past several years. One such concern has been what to do with microfilm in the next five to ten years and should your microfilm records be digitized.

Benefits of Microfilm:

  • Microfilm can last up to 500 years if stored in the proper conditions;

  • Eye-readable – can view with a light source and a magnifying glass.

Drawbacks of Microfilm:

  • Large collection of records on microfilm and your microfilm is only for records preservation purposes, not for use. You don’t have “access copies” for many of these records that are on microfilm;

  • Limited physical storage space for microfilm;

  • Departments need access to records that are on microfilm but they do not have the machines to read the microfilm;

  • Some types of film are too expensive to create duplicate copies;

  • Don’t have the budget to store duplicate copies at an off-site location for disaster preparedness purposes;

  • An inventory of what is on the rolls of microfilm may not exist;

  • Parts for microfilm readers may/have become obsolete;

  • Have to train people on how to use the microfilm readers;

  • Microfilm may develop vinegar syndrome if you do not have an environmentally controlled space to store them properly.

Benefits of digitizing Microfilm:

  • Digital preservation preserves the digital record and creates an “access copy”;

  • Can migrate the format so that it will always be accessible;

  • Cloud-based storage and glacier storage. Glacier storage is a Cloud-based type of storage that is cheaper since these records do not need to be accessed however, they need to be preserved;

  • Search-Engine based (online platform) accessibility for certain digital preservation systems, the public and/or staff can access;

  • Continual 24/7 monitoring of digital records;

  • Will no longer have to store microfilm which will save space and money.

Drawbacks of Digitizing Microfilm:

  • Extensive project especially if you have a large microfilm collection – need to prioritize;

  • Limited time and staff to carry out project.

Elise Kelly
Multimedia Archivist, Greene County Records Center and Archives

“Hey Siri, manage my records:” the records management implications of emerging cognitive technologies

Human decision-making is being supported or replaced by several emerging cognitive technologies, including Internet of Things, Robotic Process Automation, Machine Learning and Artificial Intelligence. Recently, the National Archives and Records Administration issued a white paper that provides a review and analysis of these cognitive technologies and their potential impact on records management.

The white paper focuses on the following emerging cognitive technologies:

Internet of Things: The Internet of Things, or IoT, refers to the billions of physical devices around the world that are now connected to the internet, collecting and sharing data. Devices like Alexa and Siri can be used to operate lights, lock doors, add calendar items, answer questions, and more. In 2016, the City of San Diego approved a plant to retrofit streetlights with processors and data storage to gather data and analytics to improve parking, traffic and safety.

Robotic Process Automation: Robotic Process Automation is a technology platform that enables a software robot (“bot”) to interact with applications. The white paper offers an example of a bot that assists members of the public asking for information about a topic. The bot opens a chat, scans the content, opens the agency’s reference request system, populates the requester’s contact information, makes a best guess at the purpose of the request, and provides resources to help the requester find the information they seek.

Machine Learning and Artificial Intelligence: Machine learning refers to a software programming technique that uses algorithms to autonomously improve decisions through analysis. Artificial intelligence is described as teaching machines to learn and solve problems so they can make yes or no decisions. The white paper discusses the use of these tools by governmental entities to classify emails to allow the public to search and more easily access certain government officials’ emails.

In addition to exploring the cultural and societal considerations associated with the use of cognitive technologies, the white paper explores the records management implications associated with their use and reminds readers of the following:

  • While the volume of data created by these technologies can be staggering, the data must be managed by agencies within a records management framework.
  • The length of retention continues to be driven by business needs and legal requirements.
  • These technologies may impact existing policies and standards, such as ensuring records management controls requirements for electronic information systems, and ensuring they adequately maintain the authenticity and integrity of records.

Although the white paper focuses primarily on federal records, it highlights the need for forethought from any public entity interested in incorporating these technologies into their business practices.

Spring cleaning your electronic records

As you begin to tackle your spring cleaning projects, consider adding your public email accounts to your list. Not only can maintaining a clean email account lead to greater efficiencies for you and your employer, it can also help to limit maintenance and storage costs, reduce public record response time, and decrease your public entity’s potential liability.

As a reminder, the Ohio Electronic Records Committee has created a new virtual interactive training series that is designed to provide information and best practices. As you’re cleaning up your email accounts this spring, we encourage you to review the following:

  • Examples of non-records and transient records that may be deleted immediately – Part One at 3:27 and Part Two at 11:34.
  • Questions you can use to determine whether a specific email should be retained – Part One at 5:17.
  • Tips for managing email threads and attachments – Part One at 7:52
  • Suggestions for sorting and organizing your email inbox – Part Two at 12:54 and Part Four at 0:25.
  • Best practices for setting up an efficient and effective email filing system – Part Three at 7:22.
  • Suggestions for creating automatic retention rules for emails in Microsoft Outlook – Part Four at 6:20.

It’s important to give your electronic records attention throughout the year, but sometimes we all need an extra boost to get us motivated. Spring is an excellent time to review your approach to recordkeeping and establish some new best practices to keep you on track throughout the year. We encourage you to watch the entire training series for more information. The series takes approximately one hour to complete and a Certificate of Completion is provided at the end of Part Four.