The following links to other Web sites and resources are provided for the benefit of visitors. No particular endorsement of these sites is intended or implied.
Federal
States
FEDERAL
National Archives and Records Administration (NARA):
- The Future of Email Preservation (PPT in PDF) (2010)
- Guidance on a New Approach to Managing Email Records (2013)
- Email Specific Guidance and Resources
STATES
Alabama:
- Government Records News. Vol. 1 No.3 – Developing E-Mail Policy for Government Agencies (1996)
- Guidelines for Managing E-Mail (2001)
Alaska:
- Email: FAQs and Rules (2009)
- Email audit (2008)
Arkansas: Electronic Record Management Guidelines for Arkansas State Government (2005)
California: Electronic Records Management Handbook: Electronic Mail (2003)
Colorado: Electronic Messaging Guidelines (2004)
Connecticut: Management and Retention of E-mail and other Electronic Messages (General Letter #2009-2)
Delaware: Acceptable Use Policy- State of Delaware Dept of Technology and Information (2015)
Florida:
The Florida Bar Best Practices for Effective Electronic Communication (2015) UNDER REVISION
Hawaii: Comptroller’s Memorandum 2002-30: E-Mail Retention Schedule to Conserve Resources (2002)
Illinois: Electronic Records and the Illinois Local Records Act (2001)
Indiana: E-mail Policy Development and Retention Guidelines (2009)
Iowa: Email Security Standard (2012)
Kansas: Managing Electronic Mail (2002)
Kentucky:
- Understanding Records Management: E-Mail Records (2010)
- Guidelines for Managing E-Mail in Kentucky Government (2005)
- Enterprise Architecture Standard 4060, “Recordkeeping – Electronic Mail (2010)
Louisiana: Louisiana State Archives Policy, Electronic Mail (E-mail) Retention (2003)
Maine: Basic Email Information (2014)
Massachusetts: Electronic Mail: Information and requirements for the management and disposition of electronic mail sent and received by public officials (2003)
Michigan:
- Electronic Mail Retention Guidelines (2009)
- Frequently Asked Questions About E-mail Retention (2009)
Minnesota: E-mail management (2004)
Mississippi: Email Standards
Missouri: E-Mail Guidelines (2001) (2001)
Nebraska: Electronic Mail Management Instructional Guide (2012)
New Jersey: Circular Letter 03-10-ST: Managing Electronic Mail: Guidelines & Best Practices (2002)
New Mexico: Records Management Requirements for Electronic Messaging (2007)
New York:
- Managing Records: Electronic Records
- Services for Managing Records Communicated via Electronic Mail (Email)
- Developing a Policy for Managing Email (2010)
North Carolina: Digital Records Policies and Guidelines
North Dakota: Records Management for Electronic Records
Oklahoma: Consolidated General Records Disposition Schedule: Electronic Mail (2009)
Oregon: Email Policy Manual
Pennsylvania:
- E-mail Guidelines (2008)
- Policy and Guidelines for the Management of Electronic Records Including Electronic Mail (E-mail) Systems (2002)
Rhode Island: Managing Electronic Mail – The Basics (2010)
South Carolina: Electronic Records Management Guidelines: E-mail Management (2005)
South Dakota: South Dakota Municipalities Records Retention and Destruction Schedule MUN-22 Electronic Mail (2004)
Tennessee:
- Acceptable Use Policy: Network Access Rights and Obligations (2008)
- Acceptable Use Policy: Personally-Owned Mobile Devices (2012)
Texas:
- Standards and Procedures for Electronic Records – State
- Standards and Procedures for Electronic Records – Local
- The Texas Record Blog: Topic = Email
Utah:
- Utah State General Records Retention Schedule: Schedule 1 – Administrative Records (numbered pages 8, 12, & 16/pdf pages 10, 14, & 18) (2010)
- E-Mail Guidelines- Utah State Archives (2013)
Vermont:
- Electronic Messages Best Practice For All Public Agencies (2009)
- State Policy on Electronic Communications and the Internet (2009)
Virginia: E-Mail Management Guidelines (2009)
Washington:
- How to Transfer your Emails to the Washington State Archive
- Email Management – What Should I Be Doing (PPT) (2010)
Washington, DC: Email Use Policy (2007)
West Virginia:
- Policies and Standards Issued by Office of the Chief Technology Officer (2020)
- County Records Manual: Electronic Mail (e-mail) (2003)
Wisconsin: Public Records Laws and Email